Medical Device Servicing Community

About us

We are a community of people who want to advance the safety, effectiveness and quality of medical device servicing in the U.S., together.

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We convene different stakeholders around medical device servicing: manufacturers, independent service organizations, hospitals, patient advocates, connected professional associations and device users.

"I really appreciate the chance to collaborate with stakeholders from across the medical device servicing field."

— Katrina Jacobs, Senior Clinical Systems Engineer Kaiser Permanente

"Patient safety is of upmost importance to the servicing community. Our goal is to clarify, bring uniformity and educate servicers for the good of all who may end up connected to medical equipment.

— Colleen Haugen-Ortiz, HTM Quality Specialist at GE Healthcare

“Our industry needs a forum by which stakeholders may raise issues and to the extent possible seek collaborative solutions. MDSC and the team of talented members are making this forum possible. Kudos!”

— Diana Upton, IAMERS President

"I believe it is important to collaborate with other HDOs, MDMs and ISOs, to improve the quality and effectiveness of servicing. The MDSC provides a platform where the rising tide of collaboration can lift all boats in the servicing space."

— Mike Powers, Director of Clinical Engineering at Intermountain Healthcare

"Working medical devices is a huge part of our health care system. I enjoy the chance to advocate for patients and the public, working together to find common ground."

— Nathan Proctor, Senior Campaign Director, U.S. Public Interest Research Group

"Crothall fully supports the MDSC and its commitment to advancing the safety, effectiveness and quality of medical device servicing."

— Sheila M. O’Donnell, Vice President, Technical Resource Group at Crothall Healthcare

"I love that we are a diverse group from different parts of the industry who have come together to collaborate on providing the best possible service for medical devices. We are collectively working together to help ensure the highest quality care for patients through servicing. I am honored to be a part of a community of this caliber and believe we can accomplish great things together."

— Trish Payne, OEM & FDA Liaison at Block Imaging